December 27, 2024 - Judge Baker Children’s Center d/b/a The Baker Center for Children and Families (“The Baker Center”) experienced a data security incident that may have affect certain personal and/or protected health information. The Baker Center is sending notification of this incident via U.S. Mail to potentially impacted individuals with verifiable address information and is providing resources to assist.
On July 28, 2024, The Baker Center discovered unusual activity within its local digital storage environment. After taking immediate steps to ensure the environment was secure, The Baker Center enlisted independent cybersecurity experts to conduct an investigation to determine what happened and whether sensitive information may have been impacted. According to the investigation, an unauthorized actor gained access to The Baker Center’s systems between July 26 - 28, 2024 and may have downloaded certain files. The Baker Center immediately began a thorough review of the impacted files to determine whether any personal information or personal health information was involved. That review concluded on October 28, 2024 and determined that certain individuals’ information was potentially impacted during the incident.
On December 27, 2024, The Baker Center provided notice of this incident to potentially impacted individuals with verifiable address information. In so doing, The Baker Center provided information about the incident and steps that potentially impacted individuals can take to protect their information. The Baker Center takes the security and privacy of information in its possession very seriously and is taking steps to prevent a similar event from occurring in the future.
The information affected during this incident varies between individuals but may have involved the following: name, address, date of birth, Social Security number, driver’s license or other government identification number, financial account information, health insurance information, medical treatment or diagnosis information, and/or clinical information.
The Baker Center has established a toll-free call center to answer questions about the incident and to address related concerns. Call center representatives are available at 844-920-8988, Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern Time.
The privacy and protection of personal and protected health information is a top priority for The Baker Center, which deeply regrets any inconvenience or concern this incident may cause.